A study of critical care nurses' listening behavior through the application of the quality listening model
D Clare Biedenharn D.Min.
Listening is a quality indicator in patient-centered care. Working within the paradigm of the Quaker listening model, as described by activist and educator Parker J. Palmer and others, the intentional use of a spiritually based therapeutic listening model is an effective tool used by the Registered Nurse (RN) in working with patients and their families in making decisions in critical care settings. This project seeks to gauge the outcome of intentional use of this proven and effective model by the RN as both a tool for improving patient care as well as personal spiritual awareness measured through the Daily Religious Experience Scale.