The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution

Full Title
The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution
Author
Janis Lynn Ryder D.Min.
Abstract
This thesis explored performance management in a private, Christian, Canadian, higher education institution. A Model for Effective Performance Management was developed which served as a framework for a participatory action research project that piloted a staff performance review process and tool aimed at improving employee performance and organizational commitment of university staff employees. Seven university departments were part of the pilot project which included participating in supervisor training, testing a new performance review process and tool, and providing post-pilot feedback.
Post-pilot online survey results and interviews with leaders demonstrated a higher rate of completed performance reviews, increased competency and comfort level of supervisors/appraisers to lead performance review conversations, and increased employee commitment and performance resulting from the performance review experience.
There are opportunities for HR professionals, churches, and para-church organizations to use and benefit from this research and the Model for Effective Performance Management.
Degree Granting Institution
Country
Canada
Degree Granted
Doctor of Ministry
Major
Leadership
Type of Work
Dissertation
Advisor
Marilyn Draper Dr. Ph.D.
Language
English
Date
2019
Number of Pages
221
Copyright Statement
Copyright is held by author. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.