Using total quality management to strengthen the ministry of the Sunday school
Robert Clayton Childers
This project proposes that critical use of Total Quality Management (TQM) principles can strengthen the ministry of Sunday schools. TQM's emphasis on "worker involvement" helps empower lay participants; emphasis on "continual improvement" helps clarify a Sunday school's mission and vision; emphasis on "listening" leads to better understanding of context and current reality. Critical evaluation of TQM is necessary and important. TQM's emphasis on "customer satisfaction" risks undermining the gospel message in favor of accommodation to local beliefs and cultures. TQM's philosophy must be supplemented by an appropriate respect for tradition.
Degree Granting Institution
Charles R Foster
Number of Pages