Impact study equipping congregational leadership with skills to preempt explosive conflict

Full Title
Impact study equipping congregational leadership with skills to preempt explosive conflict
Author
Sue Marie Baskette
Abstract
The purpose of this project was to impact congregational leadership in a group from southeast Pennsylvania through participation in a six-week small group experience to equip them with skills to preempt explosive conflict. The assessment of the project included the administration of both a pre-test and a post-test questionnaire. The goal with the highest results revealed an increased awareness of listening as an active form of communication. Increased awareness as to the role active listening plays in achieving successful outcomes was also noted. Additionally, the interconnectivity of successful listening with a moderate level of self-awareness was realized.
Degree Granting Institution
Advisor
Shane L Johnson
Language
English
Date
2018
Number of Pages
205
Link to Full Text